Privacy Policy & Terms of Use
By using the Genny AI chatbot and voicebot ("Genny") on Generator Source’s website, you agree to the following terms of use:
1. Purpose
Genny AI is an AI-powered assistant developed to help users inquire about generator products, services, and related support from Generator Source. Genny is not a human agent and responses are generated by AI based on available data and user input.
2. Information Accuracy
While Genny aims to provide helpful and accurate information, responses may not always reflect the most current product availability, pricing, or service terms. For confirmation of any details, users are encouraged to contact Generator Source directly.
3. User Responsibility
You agree to use Genny AI for lawful, appropriate purposes only. You may not use the chatbot or voicebot to transmit harmful, offensive, or misleading content.
4. Data Collection
Genny may collect information you provide during your conversation, such as your name, contact details, company information, or specific generator needs. This data may be used by Generator Source to follow up on inquiries or improve service.
Please review our full Privacy Policy on generatorsource.com to learn how we handle and protect your data.
5. No Guarantee of Availability
Access to the chatbot or voicebot may be limited or interrupted at any time without notice. Generator Source reserves the right to update, suspend, or terminate the chatbot service.
6. Disclaimer of Liability
Generator Source is not liable for any actions taken based on information provided by Genny. Use of this chatbot or voicebot is at your own discretion.
7. Changes to These Terms
We may update these terms from time to time. Continued use of Genny after changes are posted constitutes acceptance of the revised terms.
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